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Privacy and Security Policy

As outlined in our Privacy Policy, we pledge to uphold these values as we protect your accounts.

  • Recognition of Your Expectation of Privacy. We recognize that you expect privacy and security for your personal and financial affairs. We understand the need to safeguard the sensitive information about you that you have entrusted to us within our affiliated family of companies. We maintain standards and procedures designed to prevent misuse of this information.
  • Our Collection, Retention, and Use of Information about You. We collect, retain, and use information about you only where we reasonably believe that it will help administer our business or provide products, services, and other opportunities to you. We collect and retain information about you only for specific business purposes. We use the information to protect and administer your records, accounts, and funds; to comply with certain laws and regulations; to help us design or improve our products and services, and to understand your financial needs so that we can provide you with quality products and superior service.
  • Our Mobile App requests certain information:

    • Camera – Allows access to the device’s camera
    • Location – Allows access to location
    • Access to External Storage – Allows access to files/media on the device
    • Contact List – Allows access to and uploading of contact lists from the device
    • Audio – Allows access to the device’s microphone
    • Phone State – Allows access to information about the user’s device for device identification
    • Images – Allows access to stored images on the device
  • Limiting Employee Access to Information. Our employees access information about you only when needed to maintain your accounts or otherwise meet your needs.
  • Security Procedures to Protect Information. We maintain security standards and procedures to help prevent unauthorized access to confidential information about you.
  • Restrictions on Disclosing Information to Parties Outside Our Affiliated Companies. We do not reveal specific information about your accounts or other personally identifiable data to parties outside our affiliated companies for their independent use unless (1) you request or authorize it; (2) the information is provided to help complete a transaction initiated by you; 3) the disclosure is required or allowed by law (e.g., subpoena, investigation of fraudulent activity, etc.).
  • Maintaining Your Privacy in Business Relationships with Parties Outside Our Affiliated Companies. Sometimes it is necessary to provide personally identifiable information about you to a party outside our affiliated companies, such as to a vendor or service company that we hire to provide support or services for one or more of our products (i.e., Credit Cards, ATM Cards, etc.). These vendors and service companies agree to safeguard our confidential information about you and your products and services with us and must abide by applicable law. You may visit our website to find out about products and services, marketing information, and career opportunities without providing any information about yourself. We do gather data regarding visits to our Website, including domain name, pages visited, length of the user session, etc., to evaluate the usefulness of our site.
  • We use proven technology and established procedures for keeping your information secure. Whenever we ask for personal information on our Website or Internet banking we use Secure Socket Layer (SSL technology) to keep it confidential.
  • The bank may use a software "cookie" when accessing our PC banking product. No "cookie" will contain any information that would enable anyone to contact you via telephone, email, or U.S. Mail. (A "cookie" is a small piece of information that the Website stores in the web browser of your PC and can later retrieve. A "cookie" cannot be read by a website other than the one that set the "cookie". You can set your web browser to inform you when "cookies" are set or to prevent "cookies" from being set.)
  • We do not knowingly solicit data from children, and we do not knowingly market to children. We recognize that protecting children's identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.
  • Horizon has Google Analytics Advertising Features enabled.  Our website uses Google Analytics to help analyze how visitors use our site. Google Analytics utilizes the data it collects to track and examine the use of our website, to prepare reports on its activities, and to share them with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. Data collected: Cookie, Identifiers for mobile devices, and Usage Data. | Opt-Out |.  We use Google Analytics demographics and interest reporting to gain insights regarding the demographics and interests of our website visitors. Data collected: Cookie and Usage Data.  We use Google Tag Manager to place tracking codes. It may collect aggregated data from tags firing.  Google Remarketing with Analytics is a service we use provided by Google Inc. that connects the tracking activity performed by Google Analytics and its cookies with the Google Display Network and Search-ads campaigns. It allows us to create audiences for our site users and deliver relevant ads based on the actions those users took on our site. Data collected: Cookie and Usage Data. | Opt-Out |. We use advertising products offered by Google Ads, potentially including Google Paid Search, Google Display, and YouTube. Google Ads conversion tracking is an analytics service provided by Google, Inc. that connects data from the Google Ads advertising network with actions performed on our website. Data collected: Cookie and Usage Data. | Opt-Out |. Learn more about Google’s Privacy Policy.
  • We take appropriate steps to keep your account information accurate and up to date. If you ever notice that your information is not complete, accurate, or current, please call us at (219) 873-2640 or toll-free at (888) 873-2640 to let us know. We will correct the information as quickly as possible.
  • If you believe that we have not complied with our Information Practices, you may contact us at (219) 873-2640 or toll-free at (888) 873-2640. Please ask for the Compliance Officer. We will investigate and respond to your concern.

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