Important Security Notice: We are aware of fraudulent calls that may appear to come from Horizon Bank. We will never ask for your debit card number, account information, online banking login, security codes, remote access to your device, or require you to download software.
The Amercian Bank Association (ABA) routing/transit number and your Horizon Bank account number are located on the lower left-hand corner of your check as shown below. Horizon Bank's routing number is 071201320.
A business customer can enroll in online banking by contacting their Business Banker who will verify pertinent information and submit enrollment electronically. The customer will choose a login ID and temporary password during the enrollment process.
To reset your password for Online Banking click here. You will be prompted to enter your login name and then can select how to receive a Secure Access Code. After successfully entering that code you will be able to set a new password.
If you forgot your User ID, recover your User ID here.
Contact your local branch to begin the dispute investigation for this transaction. If after hours, call 888-873-2640 to report the transaction to the 24-hour fraud investigation team.
Horizon Bank wants to ensure we do all we can to correct any issues you may have. You may submit your concern in any of the following ways:
You can submit a complaint in online banking using the secure message function, located in Services & Settings By phone or in person at your local branch Contacting our Communications Center at 888-873-2640 In writing by sending your letter to Horizon Bank PO Box 800 Michigan City, IN 46361
Horizon Bank provides guidelines for processing subpoenas and other legal documents, including summons, garnishments, and governmental inquiries. Subpoenas, and legal documents must be served on the registered/resident agent in the appropriate state. Horizon Bank also charges applicable fees for document requests, research, and delivery services. For more details on submission requirements and associated costs, refer to the full document linked below.
If you're traveling internationally or taking a cross-country flight, please let us know in advance. This helps ensure your debit card purchases aren't blocked by our fraud protection service.
