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We make it easy to do everyday banking at Horizon, but everybody still needs some sensible advice from time to time to help with their goals and strategies for saving, investing wisely and making the most out of your financial journey. That’s why we provide fresh advice topics to help you along the way.

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Benefits of Video Banking

We have deployed Video Banking machines at many of our locations to help you bank remotely during this public health crisis. From the convenience of your car, you can connect to a Horizon Bank advisor using videoconferencing and complete almost any transaction you normally would do inside a branch.

 

Horizon Bank's Video banking combines personalized service of a knowledgeable advisor and full self-service technology - offering extended hours to better serve you Monday – Saturday 6 am to 8 pm CT.

 

While this machine also functions as an ATM, it can now go the extra mile to allow you to speak directly with a Horizon Bank video banker to complete transactions like:

  • Deposit cash or checks
  • Withdrawals dispensing different denominations - $1s, $5s, $20s, and $100s
  • Cash checks as late as 8 pm
  • Make payments to Horizon loans
  • Transfer money between accounts
  • Check images printed on receipts

What features are different than an ATM?
The machine also functions as an ATM – offering balance inquiries, withdrawals, deposits, and transfers when you use your debit card. If you have banking needs beyond making a simple withdrawal or deposit, this machine goes the extra mile. The customized features of a live banking machine allow you to speak directly with a Horizon Bank video banker to complete transactions like:

  • Deposit cash or checks
  • Withdrawals dispensing different denominations - $1s, $5s, $20s, and $100s
  • Cash checks as late as 9 pm ET
  • Make payments to Horizon loans
  • Transfer money between accounts
  • Check images printed on receipts

How do I communicate?
The machine uses two-way video that will allow you to see your video banker while allowing the video banker to see you. Using video cameras with built-in speakers, you can privately communicate while conducting your transactions.

 

Are my transactions secure?
When interacting with a video banker, your transaction is as secure as if you were making a face-to-face transaction at the teller line. It is processed in exactly the same manner. For security purposes, transactions are recorded and questions may be asked to verify your identity.

 

We have deployed Video Banking machines at many of our locations to help you bank remotely during this public health crisis. From the convenience of your car, you can connect to a Horizon Bank advisor using videoconferencing and complete almost any transaction you normally would do inside a branch.

 

Horizon Bank's Video banking combines personalized service of a knowledgeable advisor and full self-service technology - offering extended hours to better serve you Monday – Saturday 6 am to 8 pm CT.

 

While this machine also functions as an ATM, it can now go the extra mile to allow you to speak directly with a Horizon Bank video banker to complete transactions like:

Deposit cash or checks
Withdrawals dispensing different denominations - $1s, $5s, $20s, and $100s
Cash checks as late as 8 pm
Make payments to Horizon loans
Transfer money between accounts
Check images printed on receipts
What features are different than an ATM?
The machine also functions as an ATM – offering balance inquiries, withdrawals, deposits, and transfers when you use your debit card. If you have banking needs beyond making a simple withdrawal or deposit, this machine goes the extra mile. The customized features of a live banking machine allow you to speak directly with a Horizon Bank video banker to complete transactions like:

Deposit cash or checks
Withdrawals dispensing different denominations - $1s, $5s, $20s, and $100s
Cash checks as late as 9 pm ET
Make payments to Horizon loans
Transfer money between accounts
Check images printed on receipts
How do I communicate?
The machine uses two-way video that will allow you to see your video banker while allowing the video banker to see you. Using video cameras with built-in speakers, you can privately communicate while conducting your transactions.

 

Are my transactions secure?
When interacting with a video banker, your transaction is as secure as if you were making a face-to-face transaction at the teller line. It is processed in exactly the same manner. For security purposes, transactions are recorded and questions may be asked to verify your identity.

 

This is just one more way Horizon is expanding your banking options to better serve you during this time. Find a Video Banking location near you. Live video machines are available Monday through Saturday from 6 am to 8 pm CT and 7 am to 9 pm ET. Note that a few locations offer this service in their vestibules.   Live video machines are available Monday through Saturday from 6 am to 8 pm CT and 7 am to 9 pm ET. Note that a few locations offer this service in their vestibules.

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