What is Live Video Banking?
Live Video Banking combines the personalized service of a Horizon advisor with the convenience of an ATM - with extended hours to better serve you from Monday through Saturday 6 am - 8 pm CT and 7 am - 9 pm ET.
Convenience on the Go
From the convenience of your car, you can connect to a video banker, using videoconferencing, and you can complete almost any transaction you would normally come inside the branch to do.
Flexibility of Extended Hours
Banking hours are extended and available before and after normal branch hours. These extended hours of service allow you flexibility to do your banking from 6 am to 8 pm CT – even on a Saturday evening!
What types of transactions can be completed?
Deposit cash or checks
Withdrawals, dispensing- $1s, $5s, $20s, and $100s
Cash checks as late as 8pm
Make payments to Horizon loans
Transfer money between accounts
Check images printed on receipts
How is this different than an ATM?
The machine functions as a regular ATM – offering balance inquiries, withdrawals, deposits, and transfers when you use your debit card. Yet, if you have banking needs beyond making a simple withdrawal or deposit, this machine goes the extra mile. The customized features of a live video banking machine allow you to speak face-to-face with a Horizon video banker to complete individualized transactions.
Here's how it works.