As the season changes and the weather becomes colder, Horizon’s Video Banking machines make it easier than ever to handle your banking without leaving the comfort of your car. Instead of braving the cold temperatures, you can connect with a Horizon Advisor remotely using secure videoconferencing technology. From your vehicle, you can complete almost any transaction you would normally do inside a branch.
Horizon Bank's Video banking combines personalized service of a knowledgeable advisor and full self-service technology - offering extended hours to better serve you Monday – Saturday 7 am to 7 pm CT.
What features are different than an ATM?
The machine also functions as an ATM – offering balance inquiries, withdrawals, deposits, and transfers when you use your debit card. If you have banking needs beyond making a simple withdrawal or deposit, this machine goes the extra mile. The customized features of a live banking machine allow you to speak directly with a Horizon Advisor to complete transactions like:
• Deposit cash or checks
• Withdrawals dispensing different denominations - $1s, $5s, $20s, and $100s
• Cash checks as late as 8 pm ET
• Make payments to Horizon loans
• Transfer money between accounts
• Check images printed on receipts
How do I communicate?
The machine uses two-way video that will allow you to see your video banker while allowing the video banker to see you. Using video cameras with built-in speakers, you can privately communicate while conducting your transactions.
Are my transactions secure?
When interacting with a video banker, your transaction is as secure as if you were making a face-to-face transaction at the teller line. It is processed in exactly the same manner. For security purposes, transactions are recorded, and questions may be asked to verify your identity.
As the days get shorter and the temperatures drop, Horizon’s Video Banking is one more way we’re making banking more convenient for you. Stay warm, stay safe, and take care of your banking needs without ever stepping out into the cold. Find Video Banking near you!