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Horizon Bank

Frequently Asked Questions

How do I get started using Horizon Bank Telephone Banking?

When you call this service for the first time, you will be prompted to establish a 4-digit security code that will enable you to access the service during future calls.

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What if I can't find what I'm looking for through Telephone Banking?

Horizon's Telephone Banking offers access to a suite of Horizon Bank services, but if you would prefer to speak to a representative to assist you, press zero (0) at any time during the call.

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TELEPHONE BANKING OPTIONS

1  FOR ACCOUNT INFORMATION AND FUNDS TRANSFER   

     1  CHECKING ACCOUNT OR MONEY MARKET
          1 Inquire On Account
               1 Balance Information
               2 Most Recent Withdrawals Transactions
               3 Most Recent Deposits Transactions
               4 Most Recent ATM transactions
               5 Inquire on a Specific Transaction
                     1 Inquire by Check Number
                     2 Inquire by Amount
                     3 Inquire by Date
               6 Interest Information

         2 Transfer Funds
         3 Change Security Code

      2  SAVINGS
           1 Inquire On Account
                 1 Balance Information
                 2 Most Recent Withdrawals Transactions
                 3 Most Recent Deposits Transactions
                 4 Most recent ATM Transactions
                 5 Inquire on a Specific Transaction
                      1 Inquire by Amount
                      2 Inquire by Date
                 6 Interest Information
            2 Transfer Funds    
            3 Change Security Code

      3    CERTIFICATE OF DEPOSIT OR IRA
             
1 Balance Information
             2 Last Interest Paid
             3 Next Interest Payment Date
             4 Maturity Date
             5 Interest Information

      4    LOAN
         
    1 Balance Information
             2 Payoff Information
             3 Last Payment Date, Payment Information
             4 Next Payment Date, Payment Information
             5 Interest Information

2  TO REPORT LOST OR STOLEN ATM OR DEBIT CARD

3  FOR CHECK REORDER

4  FOR BRANCH AND ATM LOCATIONS

5  FOR INSTRUCTIONS ON HOW TO USE THIS SYSTEM

6  TO REPEAT THIS MENU
 

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Horizon Bank