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Horizon Bank

Online Banking Upgrade


New online banking is here, and you're going to love the new look! Your new and improved  online banking offers a modern design and is faster and easier to use. Here are a few of the exciting improvements.

  • Frequently Asked Questions about the new upgrade
  • Enjoy a consistent look and feel across all your devices (desktop, tablet and smartphone)
  • Easily find your most commonly used transactions, all on your new home page
  • Enroll in eStatements and view checks, deposit slips and statements on all platforms
  • Easier Bill Pay functionality
  • Quickly find your most important data with improved search
  • Find a convenient branch or ATM wherever you are with interactive maps 
  • Help menu that has frequently asked questions about common tasks


What is this new "unified" experience?

A unified experience simply means that the look and feel of your online banking is consistent on all of your devices. It is intended to improve your experience by making navigation simple and familiar regardless of device.

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Will my login change with the upgrade?

No, you will be able to access your online banking via desktop browser, tablet or smartphone app.

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Where did secure messaging go?

Secure messaging is now available via an option in the menu. In this version, we've added threaded messages and the ability to delete multiple messages at one time.

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What happened to the help button?

There is a Help button available in the Menu.

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Is my account history still available?

Yes,  all of your account history is carried over to the new experience. 

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What happened to the bill payment area?

We increased the amount of bill pay functionality, providing you with more information relating to your pending and processed bills. Enhanced bill pay now appears in a more dashboard-style user interface, enabling you to choose the way you view information:  either in a card view (for phone and tablet) or a list view (desktop and tablet)

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Is there any action required to start using the new experience?

All that is required is that you access our online banking on your desktop and log in using your existing credentials. You will then be prompted by an opt-in screen that will ask if you're ready to upgrade ot the new experience. Select "Upgrade Now" to start enjoying the new experience!

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What browsers is online banking compatible with?

The only browser requirement is that your browser must be HTML5 compatible. We recommend updating your browser to the latest version available - not just to ensure compatibilty with the new online banking experience, but also to ensure that your online banking is as secure as possible. 

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Can I use this on my phone/tablet?

Absolutely. You can download the app on any Android or Apple device, and it will provide a consistent experience with banking from your desktop. If you're on a platform that isn't Android or Apple, you can always access online banking via your HTML5-compatible mobile browser.

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